Cookies Policy.

COOKIES POLICY

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our Services. This policy should be read together with our Privacy Policy which set out who we are, how to contact us, what data is collected, how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

1. COOKIES

A cookie is a small text file which is placed onto your device (e.g. your smartphone or other electronic device) when you use our Services. When we use cookies on our Services, you will always be informed by a pop-up within the Services.

Cookies help us to recognise you and your device and allow us to store some information about your preferences or past actions, including your location data (for more information, please see our Privacy Policy).

For example, we may monitor how many times you use our Services, which parts of the Services you go to, location data. This information helps us to understand use of the Services by our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

2. CONSENT TO USE COOKIES AND CHANGING SETTINGS

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to allow you to remain logged-in to the Services as you navigate within the Services and use the Services functionalities).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by using the tool made available to you within the Services itself. You can then adjust sliders or untick boxes as appropriate to reflect your choice. It may be necessary to refresh or restart the Services for the updated settings to take effect.

3. OUR USE OF COOKIES

This website is built on Square Space and their cookies apply, which we have set out below (as at the date of this policy) however may change from time to time and we encourage you to review the Square Space cookies policy here: The cookies Squarespace uses can be found, here.

The table below provides more information about the cookies we use and why:

Name Duration Purpose Whether cookie is
essential for core
website functionality
_acloggedin January 1, 2025 Supports login by Acuity Scheduling client if the client has an account Yes
_client_acloggedin January 1, 2025 Supports login by Acuity Scheduling client if the client has an account Yes
_dd_cookie_test Expires instantly Tests if cookies are supported Yes
_dd_s 4 hours Tracks browser errors Yes
_dd_site_test Expires instantly Tests if cookies are supported Yes
_ssid Four years Remembers devices for anti-fraud purposes Yes
CART Two weeks Shows when a visitor adds a product to their cart Yes
CHECKOUT_WEBSITE Session Identifies the correct site for checkout when checkout on your domain
is disabled
Yes
client_username One year Remembers a logged in Acuity Scheduling client's username between
visits
Yes
clientUser 30 days Stores the Acuity Scheduling client's username, OAuth2 Access Token,
and OAuth2 Refresh Token. This cookie is required for functionality of
logged-in clients
Yes
Commerce-checkout-state Session Stores state of checkout while the visitor is completing their order in
PayPal
Yes
Crumb Session Prevents cross-site request forgery (CSRF) Yes
hasCart Two weeks Tells Squarespace that the visitor has a cart Yes
Locked Session Prevents the password-protected screen from displaying if a visitor
enters the correct site-wide password.
Yes
orderStatusSessionToken One year Authenticates a visitor who logs into an order status page. Yes
PHPSESSID One month Securely authenticates a visitor during their checkout in Acuity
Scheduling
Yes
RecentRedirect 30 minutes Prevents redirect loops if a site has custom URL redirects. Redirect
loops are bad for SEO.
Yes
remember_client 365 days Remembers Acuity Scheduling client’s login details if they have an
account
Yes
siteUserCrumb Three years Prevents cross-site request forgery (CSRF) for logged in site users Yes
SiteUserInfo Three years Identifies a visitor who logs into a customer account Yes
SiteUserSecureAuthToken Three years Authenticates a visitor who logs into a customer account Yes
squarespace-announcement-bar Persistent Prevents the announcement bar from displaying if a visitor dismisses it Yes
squarespace-likes Persistent Shows when you've already "liked" a blog post Yes
squarespace-popup-overlay Persistent Prevents the promotional pop-up from displaying if a visitor dismisses it Yes
squarespace-video-player-options Persistent Remembers video player selected preferences ( volume, playback
speed, and quality) for videos uploaded directly to Squarespace
Yes
ss_cookieAllowed 30 days Remembers if a visitor agreed to placing analytics cookies on their
browser if a site is restricting the placement of cookies
Yes
ss_sd Session Ensures that visitors on the Squarespace 5 platform remain
authenticated during their sessions
Yes
Test Session Investigates if the browser supports cookies and prevents errors Yes
TZ Persistent Enables a Acuity Scheduling client’s appointments to display correctly
based on their time zone preferences.
Yes
ss_cid Two years Identifies unique visitors and tracks a visitor’s sessions on a site No
ss_cpvisit Two years Identifies unique visitors and tracks a visitor’s sessions on a site No
ss_cvisit 30 minutes Identifies unique visitors and tracks a visitor’s sessions on a site No
ss-cvr Two years Identifies unique visitors and tracks a visitor’s sessions on a site No
ss-cvt 30 minutes Identifies unique visitors and tracks a visitor’s sessions on a site No

4. HOW TO TURN OFF ALL COOKIES AND CONSEQUENCES OF DOING SO

If you do not want to accept any cookies, you may be able to change your device settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Services and of other Services you use on your device. For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

5. CHANGES TO THIS POLICY

This policy was published on 29.08.24 and last updated on 29.08.24. We may change this cookies policy from time to time, when we do we will inform you via the Services or by sending an email to the email address you provided when you signed up to the Services.